Dornford and Jane Roberts sold their successful Betterclean Services franchise

Dornford and Jane Roberts recently sold their successful Betterclean Services franchise in Plymouth, Cornwall, and Torbay. Their story is a testament to hard work, dedication, and the power of a supportive franchise network.

Dornford and Jane Roberts recently embarked on a new chapter, selling their successful Betterclean Services franchise in Plymouth, Cornwall, and Torbay. Their journey as franchise owners began with a search for the right business opportunity, and they were drawn to Betterclean Services by the support, expertise, and shared knowledge a franchise offered. The commercial cleaning industry appealed to them as a consistent and essential service. They valued the level of support from Dan and his team at Betterclean Services, the value for money it represented, and the autonomy it afforded them as business owners.

Their success hinged on building strong client relationships, recruiting and training dedicated staff who understood their business philosophy, and fostering a company culture where everyone aimed to deliver the best possible service while treating each other with respect. Good financial management, strong HR processes, and, of course, excellent cleaning services were all key ingredients in their recipe for success. Along the way, they celebrated exciting milestones like winning their first big contract, reaching financial goals, and receiving awards at network events. What they're most proud of, however, is the fantastic team they built, a team instrumental in creating the successful and profitable business it is today.

After many rewarding years, Dornford and Jane decided to retire. They wanted to ensure their employees and business were in good hands, so they sought a buyer with the vision and energy to lead the company forward. They were fortunate to find a buyer within the Betterclean Services family, a fellow franchisee whom they knew well, making for a smooth transition. Their advice to the new owner is simple: "Keep calm and carry on! Planning, consistency, and hard work pay off."

Now, with their business sold, Dornford and Jane are looking forward to new adventures. They plan to travel, something they haven't had much opportunity to do, explore the UK, and spend time with their two dogs. Dornford plans to continue working part-time, while Jane is open to future projects.

Reflecting on their experience with Betterclean Services, they describe the support from the head office team as excellent, highlighting Dan, Mike, and Abbie's knowledge, helpfulness, and responsiveness. The franchise model, they say, benefited their business in every way, providing a platform to launch from, ongoing advice and support, and a sense of community. They wholeheartedly recommend the Betterclean Services franchise opportunity to others.

Their business has also made a positive impact on the local community, providing stable jobs with good conditions for around 140 employees. And, of course, they've helped keep many local businesses, schools, and medical facilities clean and welcoming. Looking to the future, they're excited to see the new owners, expand the business and become an even more prominent name in the region. They're confident in their continued growth and success.