Scamps and Champs become members of a professional accredited body
Scamps and Champs become members of the Pet Industry Federation!
So who are the Pet Industry Federation?
The Pet Industry Federation is a professional organisation that are leaders within pet industry. Offering companies specialist support and training in the following areas; dog grooming, pet retail, kennel and cattery management and assistance with pet trade events.
The Pet Industry Federation are the top pet-industry specialists in the United Kingdom and therefore we are extremely proud to let you all know about our new membership.
Now that Scamps and Champs are members of the Pet Industry Federation, this means that as pet care providers we must abide by pet industry sector charters and demonstrate excellent practice.
In short, we must demonstrate a hallmark of quality within everything we do!
So what does this mean for Scamps and Champs?
As a new member we agree as a business to abide by the following pet industry charter:
- Strive to improve industry standards
- Promote responsible pet ownership
- Strive to ensure customer satisfaction at all times
- Always provide customers with clear and current information about products and services in a polite and professional manner
- Ensure all staff are appropriately trained to carry out their job role and that they have a comprehensive understanding of company products, services and procedures
- Minimise the environmental impact of the business wherever possible
- Promote best practice in animal welfare by observing the Five Welfare Needs: Diet; Accommodation; Wellness; Sociability; Behaviour
- Maintain the working environment to ensure it is fit for purpose
- Abide by all current legislation relative to the business
- Not bring the pet industry, the Pet Industry Federation or divisional association into disrepute
So basically you can look forward to recieving our usual high-level of professional pet care services, just with the secured knowledge that we are working to pet industry leader standards and that we now have access to additional specialist training and support.
