New Training programme launched by West End Training

Clive Shearer, Managing Director of West End Training took the opportunity to officially launch a new training programme for their franchise to reduce costs and maximise income. Clive said that he did not want the programme to merely be about cost cutting and saving day to day bills, but to look at a bigger picture from a franchise business perspective and focus on the following areas:

Strategy Mapping

• - Finance and maximising return on capital and utilisation of assets
• - Customers – upselling to existing customers and finding new customers
• - Reviewing internal processes – the value chain
• - Learning and development. Involving staff and staff training.

Procurement

• - Define the procurement requirements how it will be managed
• - Write a Procurement Management Plan
• - Effective negotiation
• - Measure Supplier Performance
• - Manage Service Levels and the effects on Cash Flow
• - Key tips for a Successful Procurement Process

Expenses – Review system for sanction and whether different grades of job deserve different levels of travel

Selling (Understand where maximum profit comes from)

• - Be aware of what discounts really cost. A 10% discount could give away 80% of the profit
• - Give away something of value to the customer but does not cost anything – or very little

Marketing and Social Media

- Change marketing, selling and name exposure to free Social Media

Efficiency – time management (work smarter not harder)

TQM Eliminate waste (raw materials and time)

Budgets / Cash Flow

• - Use rolling budgets
• - All budgets can be reviewed and reduced by 10% without sacrifice
• - Improve budget awareness to very member of staff

Motivation

- Motivated employees work better and deliver a better service

Please submit a request form for further information on the West End Training Franchise opportunity